Got a question? Please reference our FAQs below to our most commonly asked questions.
Still need help? Feel free to contact us and we can answer your question!
1. Does Pet's Choice Supply price match?
- Yes we do! Please see our price match policy for more information on how it works.
2. What is the return policy?
3. What is my tracking number?
- Your tracking number is emailed to you once the order is shipped out. Have trouble finding it? Feel free to contact us and we can find it for you.
4. How do I edit the order I placed or cancel my order?
- Once an order is placed, it cannot be edited or cancelled on your end. Please contact us for any changes or cancellations you want to make.
5. Do you ship to P.O boxes?
- For smaller items we can. Most pet doors and grooming supplies cannot go to P.O boxes.
6.What is the general shipping time?
- Please review our shipping information page for more info on shipping times.
7. Is there sales tax?
- There is sales tax only in the state of California and Florida. No sales tax elsewhere!
8. Do you provide financing?
- Yes, we provide financing through Affirm and Paypal Credit for consumer financing, and QuickSpark Financial for commercial financing. Select one or the other in checkout for more details on how they work.
9. What is the warranty for my product?
- Warranties vastly differ depending on which product you are interested in. The warranty information will be listed in the product details section of the product you're looking for. Can't find it? Feel free to email us at email@example.com and we can provide that information for you!