What is Order Protection?
OrderProtection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items. If something goes wrong during shipping, you can quickly file a claim in a few clicks. You'll receive a refund or reshipment if your claim is approved. To protect your order, make sure Order Protection is toggled on in your cart.
How do I purchase Order Protection?
In your cart, there is a toggle to turn Order Protection on or off. Turn on Order
Protection to purchase protection for your order! If you have protection turned on, you will see it appear as a line item during checkout.
How do I file a claim with Order Protection?
Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order.
If your claim is for one of the following reasons:
- Delivered Not Received.
- Damaged Item.
- Lost in Transit.
- Wrong Item (it only applies if we delivered something different than what you ordered).
What does Order Protection cover?
OrderProtection.com covers your order for loss, damage, theft, wrong items,
How much does Order Protection cost?